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CARPETING STANDARDS
Background
Carpet installation may often be contracted assumed by the owners or
may be done by the builder as an allowance item. A standard carpet installation
will use seaming techniques to join the material and these seams will
be somewhat visible. Carpeting is subject to normal manufacturing tolerance
and most particularly to lot variations affecting color, texture and pattern.
From time to time, patterns are discontinued, which makes it impossible
to exactly duplicate the material; hence it is recommended that the owner
save any scrap material from the carpet installation for any future repairs
that may be required because of burns, spots, etc.
- Common Defect or Problem Open
carpet seams.
Performance Standard Carpet seams
will show. However, no visible gap is acceptable.
Builder Repair Responsibility Builder
will correct any open gaps.
Craig's Comments: None.
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- Common Defect or Problem Carpeting
becomes loose, seams separate or stretching occurs.
Performance Standard Wall to
wall carpeting, installed as the primary floor covering, when stretched
and secured properly, shall not come up, become loose, or separate
from its point of attachment
Builder Repair Responsibility Builder
will re-stretch or re-secure carpeting as needed, if original installation
was performed by the builder.
Craig's Comments: None
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- Common Defect or Problem Spots
on carpet, minor fading.
Performance Standard Exposure
to light may cause spots on carpet and/or minor fading. Spots, if
noted prior to occupancy in writing, would be the builder's responsibility.
Builder Repair Responsibility None,
unless noted prior to occupancy in writing. Builder would then clean
or repair.
Craig's Comments: None.
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CERAMIC AND QUARRY STANDARDS
Background
Ceramic or quarry tile is also used as a finished flooring surface and
in some counter and wall applications. Hard tile is supplied as a finished
product and is subject to lot variations. The tiles may be attached to
the subfloor, finish floor, or wall surface with mastic (glue) or directly
set into a mud base (special concrete mix). After the tile is set, grout
is applied to fill the joints. Grouting will be affected by the natural
settling and shrinkage of the home. Regrouting will be required by the
homeowner as normal maintenance throughout the life of the home. With
colored grout, it is virtually impossible to match colors should a repair
of grout be desired.
Ceramic tile installation may be performed as an allowance item. Installation
and tile costs may vary with tile size, shapes and patterns selected by
the homeowner.
In all cases of finished floor covering materials, the owner is advised
to follow the manufacturer's suggested recommendations for maintenance
and cleaning.
Narrow tipped or stiletto high heels will damage ceramic and quarry tile
flooring and would not be the builder's responsibility for repair. Because
of this and the wear and tear caused by normal use of the floor, no reasonable
repair can be expected to restore perfectly the flooring to a new, unused
condition.
- Common Defect or Problem Cracks
appear in grouting of ceramic tile joints or at junctions with other
materials such as a bathtub.
Performance Standard Cracks at
the joints of ceramic tile are commonly due to the settling process,
especially between the horizontal and vertical surfaces or the butting
of dissimilar materials. As such, they require repointing.
Builder Repair Responsibility Ceramic
tile should be repointed when necessary, only once during the warranty
period, preferably near the end of the warranty period. After one
repointing, it becomes an item of owner's maintenance.
Craig's Comments: None.
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- Common Defect or Problem Ceramic
tile cracks or become uncemented.
Performance Standard Tile should
not crack or become loose during warranty period under normal wear.
It should be noted that ceramic tile can crack if something is dropped
on the floor and type of cracking is not warranted.
Builder Repair Responsibility Replace
any cracked tiles and recement any loose tiles, unless the defects
were caused by owner's negligence. (Owner is cautioned that there
may be a color mismatch if no extra tiles are available).
Craig's Comments: None.
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- Common Defect or Problem Ceramic
tile grout discolors.
Performance Standard Normal efflorescence
is a condition, which can be cleaned with a special solution or will
disappear in time. Grout is porous and can be sealed by the homeowner
to prevent dirt penetration.
Builder Repair Responsibility None.
Craig's Comments: None.
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- Common Defect or Problem Mildew
forms on tile or grout.
Performance Standard This is
a homeowner's maintenance responsibility.
Builder Repair Responsibility None.
Craig's Comments: None.
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- Common Defect or Problem Color
variations in tile.
Performance Standard Color variations
are inherent in all ceramic glazes fixed clay products
Builder Repair Responsibility None.
Craig's comments: None.
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- Common Defect or Problem Tile
style or pattern no longer available when repair
called for.
Performance Standard None.
Builder Repair Responsibility Unless
owner will accept a repair with as closely matching materials as is
currently available or correction by some other means, builder should
credit the owner 1 ½ times the cost to repair if the material
were available. This would be 1 ½ time the minimum service charge,
plus the additional hourly charge and material cost estimate.
Craig's comments: None.
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- Common Defect or Problem Floors
squeak..
Performance Standard Floor squeaks are
common to new construction and a squeak-proof floor cannot be guaranteed
Builder Repair Responsibility Builder
should try to minimize the floor squeaks and must correct if caused
by a construction defect. It should be noted that second floor repair
would be a surface nailing in carpeted areas and impossible in vinyl
or ceramic areas.
Craig's comments: While
a 100% squeak-proof floor may be difficult to obtain or guarantee,
many steps can be taken to virtually eliminate squeaks.
- Sheathing and underlayment should be fastened
to joists per code and manufacturer specs.
- Construction adhesive should be applied
to the top of each joist, per manufacturer specs.
- Screws can be used to attach the sheathing
rather than nails.
- Engineered floor joists or trusses can be
used rather than dimensional lumber.
- If diagonal metal bracing is used between
joists, the bracing should be installed so as to not rub against
each other.
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RESILIENT FLOORING STANDARDS
Background
Resilient flooring includes inlaid, roto-vinyl, seamless
sheet vinyl, and resilient vinyl composition tile.
All resilient flooring is subject to normal manufacturing
tolerances and most particularly to dye lot variation affecting color,
texture, and pattern. From time to time, patterns are taken off the
market, which makes it impossible to exactly duplicate a material when
none is available. The most common problem occurring when partial replacement
is called for in repair is the inability to match closely in color due
to variation from dye lot to dye lot. In the replacement or correction
of resilient flooring, the owner must be prepared to accept a variation
in dye lot, when the pattern is still in existence and is cautioned
that a seam may show. When a repair is made, the smallest possible area
should be repaired. Although the builder will attempt to match colors
as closely as possible, the owner should note that the wax or vinyl
dressing build-up on the existing areas, light variations, atmospheric
conditions and other chemical reactions will produce a color variation,
even within within the same dye lot. The owner can minimize this variation
by removing any build-up and thoroughly cleaning the floor according
to the flooring manufacturer's recommendations. Likewise, the color
variations will become less noticeable with subsequent dressings and
use of the floor.
The nature of resilient flooring makes possible permanent
deformation of the surface when subject to high loads which can be exerted
by furniture with improper floor protectors or no protectors at all.
Manufacturer recommended protectors are a necessity. The protectors
must rest flat on the floor, not at an angle. The maximum surface load
per square inch must not exceed 75lbs. Narrow tipped or stiletto high
heels will damage vinyl tile and all sheet vinyl flooring and would
not be the builder's responsibility for repair. Because of this and
the wear and tear caused by normal use of resilient flooring, no reasonable
repair can be expected to restore perfectly the resilient flooring to
a new, unused condition.
Resilient flooring is a manufactured product bought as
a finished product, either in the form of squares or sheet goods, which
is applied by the appropriate trade, predominantly with mastic directly
over the surface prepared to accept it.
- Common Defect or Problem Nail
pops appear on the surface of resilient flooring.
Performance Standard All nail
pops should be repaired.
Builder Repair Responsibility Correct
all nail pops which have not broken the surface of the goods by driving
the nails back into place. Replace any areas where the nail pop has
broken the surface. Replace sheet goods in the minimum area where
the joint will not be readily noticeable where the nail pop broke
the surface.
Craig's Comments: None.
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- Common Defect or Problem Seams
or ridges appear in the resilient flooring due to subfloor irregularities.
Performance Standard In the natural
settling and shrinkage process, some mismatch of the subfloor may
exhibit and mirror itself as ridges or depressions showing on the
surface goods. This can be minimized by the customer in his selection
of an embossed pattern in a darker color. In particular, lighter solid
colors and/or smooth vinyl surfaces mirror any minor variations of
the subsurfaces to which they are applied and emphasize this ridging.
If the ridge or depression effect exceeds 1/8 " and cannot be
corrected from below, the resilient floor must be corrected. The ridge
measurements should be made by measuring the gap created when a 6"straight
edge is placed tightly 3" on each side of the defect and the
gap measured between the floor and the straight edge at the other
end.
Builder Repair Responsibility If
ridge exceeds standard, builder to remove the sheet goods in the minimum
area where the joint will not be readily visible when repaired, renail
the subflooring, sand smooth and/or fill gap and replace the sheet
goods. Owner should note that there may be a mismatch in materials
due to time difference or dye lot variations. If the material is unavailable
due to discontinuation, unless the owner will accept a repair with
as closely matching materials as is currently available or correction
by some other means, builder should credit the owner 1 ½ times
the cost to repair if the material were available. This would be 1
½ times the minimum service charge, plus the additional hourly
labor charge and material cost need to make the repair.
Craig's Comments: None.
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- Common Defect or Problem Resilient
flooring lifts, bubbles, or becomes unglued at joint.
Performance Standard Resilient
flooring should not loosen during the normal warranty period unless
caused by the owner's negligence or excessive use of water.
Builder Repair Responsibility Providing
edges are still intact, resecure the material. If not replace the
minimum area as per standard #2.
Craig's Comments: None.
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- Common Defect or Problem Shrinkage
gaps show in resilient flooring.
Performance Standard Gaps shall
not exceed 1/16" in width in vinyl to vinyl joints. However,
where dissimilar materials abutt, larger gaps may appear.
Builder Repair Responsibility Correct
to meet standard.
Craig's Comments: None.
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- Common Defect or Problem Flooring
discoloration.
Performance Standard Certain conditions
and substance such as heat, oil, fertilizers, asphalt from driveways
and driveway sealers with an asphalt or coal tar base, and some carpet
dyes can cause permanent stains especially in traffic areas. The owners
are also cautioned that the use of certain latex or rubber back throw
rugs can cause discoloration of the resilient flooring due to a chemical
reaction that occurs.
Builder Repair Responsibility This is
not a manufacturing defect nor the builder's responsibility, but is
the owner's responsibility to protect these areas with doormats or proper
rugs at each entrance. There are certain instances in which discoloration
may be warranted by the manufacturer. Owner should contact the manufacturer
for a determination under their warranty.
Craig's comments: None.
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- Common Defect or Problem Fading
of color of resilient flooring.
Performance Standard Exposures to excessive
direct sunlight through glass sliding doors, for example, can cause
fading or discoloration.
Builder Repair Responsibility This
is not a manufacturing defect nor the builder's responsibility, but
is the owner's responsibility to protect these areas by the use of drapes
or blinds during times of direct sunlight exposure. Resilient flooring
is no different in this instance than any drapes, furniture or carpeting
in the home.
Craig's comments: None.
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- Common Defect or Problem Heel
marks, burns, scratches, scuffs and indentations on resilient flooring.
Performance Standard All of the above
items are caused by the owner use and abuse.
Builder Repair Responsibility None,
unless problems are relayed to the builder in writing prior to occupancy
or noted during walk-through. If builder is notified prior to occupancy
or at walk-through, it is builder's responsibility to repair. If it
occurs after that time, it is the responsibility of the homeowner.
Craig's comments: None.
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- Common Defect or Problem Wear
on surface or loss of sheen on resilient flooring.
Performance Standard Depending on the
type of product, owner to refer to manufacturer's warranty..
Builder Repair Responsibility None
Craig's comments: None.
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- Common Defect or Problem Floors
squeak.
Performance Standard Floor squeaks are
common to new construction and a squeak-proof cannot be guaranteed.
Builder Repair Responsibility Builder
should try to minimize the floor squeaks and must correct if caused
by a construction defect. It should be noted that second floor repair
would be surface nailing in carpeted areas and impossible in vinyl and
ceramic areas.
Craig's comments: While
a 100% squeak-proof floor may be difficult to obtain or guarantee,
many steps can be taken to virtually eliminate squeaks.
- Sheathing and underlayment should be fastened
to joists per code and manufacturer specs.
- Construction adhesive should be applied
to the top of each joist, per manufacturer specs.
- Screws can be used to attach the sheathing
rather than nails.
- Engineered floor joists or trusses can be
used rather than dimensional lumber.
- If diagonal metal bracing is used between
joists, the bracing should be installed so as to not rub against
each other.
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WOOD FLOORING STANDARDS
Background
Wood flooring, as a finished surface, is applied directly over the subfloor.
Wood flooring, while predominantly hardwood, may occasionally be softwood.
Hardwood is generally preferred because of its better wearing qualities
and the resistance to abrasions. Wood floorings may be either pre-finished
or job-finished. All wood floors are subject to shrinkage, as a natural
occurrence. Both stains and sealers on job-finished floors may require
maintenance different from that of pre-finished floors. It should be
noted that due to climate and humidity changes, wood floors may be subject
to gapping.
- Common Defect or Problem Gaps
in wood floor.
Performance Standard It must
be understood that gapping is a normal occurrence during the heating
season. Repairs should then be made during the summer so a proper
correction can be made because warm, humid weather will cause the
floor to expand. Gaps in excess of 1/8" in summer are to be corrected.
Builder Repair Responsibility Builder
to repair gaps in excess of 1/8"
Craig's Comments: None.
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- Common Defect or Problem Wearing
of finish on wood floor.
Performance Standard Elements
of nature, moisture, and driveway materials may cause the finish on
wood floors to wear faster. The homeowner should maintain their flooring
to prevent this condition.
Builder Repair Responsibility None
Craig's Comments: None.
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- Common Defect or Problem Finish is
uneven on wood floors.
Performance Standard Slight variations
may appear in the finish, but must not be readily visible.
Builder Repair Responsibility Builder
to repair/replace if visibly uneven.
Craig's Comments: None.
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- Common Defect or Problem Cupping
of hardwood floors.
Performance Standard Cups in
strip hardwood floorboards shall not exceed 1/16 inch in height in
a 3-inch maximum span measured perpendicular to the long axis of the
board.
Builder Repair Responsibility Builder
to repair or replace any boards that have cupped in excess of the
performance standard on hardwood floors. The Builder is not responsible
for cupping caused by moisture beyond the control of the Builder.
There is no warranty for cupping on a pine or soft wood floor.
Craig's Comments: None.
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- Common Defect or Problem Dents
in wood floors.
Performance Standard This is a normal
occurrence in wood floors due to high heels, etc., and must be noted
to builder in writing at preoccupancy inspection.
Builder Repair Responsibility None, unless
noted in writing prior to occupancy, then builder to repair.
Craig's comments: None.
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- Common Defect or Problem Fading
of wood floors.
Performance Standard Exposures to excessive
direct sunlight through glass sliding doors, for example, can cause
fading or discoloration.
Builder Repair Responsibility This
is not a manufacturing defect nor the builder's responsibility, but
is the owner's responsibility to protect these areas by the use of drapes
or blinds during times of direct sunlight exposure. This is no different
than other fabrics such as furniture or carpeting in the home.
Craig's comments: None.
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- Common Defect or Problem Floors
squeak.
Performance Standard Floor squeaks are
common to new construction and a squeak-proof floor cannot be guaranteed
Builder Repair Responsibility Builder
should try to minimize the floor squeaks and must correct if caused
by a construction defect. It should be noted that second floor repair
would be a surface nailing in carpeted areas and impossible in vinyl
or ceramic areas.
Craig's comments: While
a 100% squeak-proof floor may be difficult to obtain or guarantee,
many steps can be taken to virtually eliminate squeaks.
- Sheathing and underlayment should be fastened
to joists per code and manufacturer specs.
- Construction adhesive should be applied
to the top of each joist, per manufacturer specs.
- Screws can be used to attach the sheathing
rather than nails.
- Engineered floor joists or trusses can be
used rather than dimensional lumber.
- If diagonal metal bracing is used between
joists, the bracing should be installed so as to not rub against
each other.
.
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